Terms of Use

These terms of use ("Terms") govern your use of the Superchill mobile application ("App") and the website at superchillapp.co ("Site"). The App and the Site together are referred to as "Superchill". By installing the App or visiting the Site you agree to these Terms.

1. Provider

Superchill is operated by:

Björn Schefzyk
[Postal address — to be added]
Germany
Email: [email protected]

VAT-ID and any further information required under § 5 TMG / § 18 MStV: not currently applicable as a small business under § 19 UStG. Will be updated when applicable.

2. What Superchill is

Superchill is an audio-guided meditation app that uses Progressive Muscle Relaxation, a technique with clinical research supporting its use for stress, anxiety and insomnia. Personalized sessions are written by a generative AI model and read by a synthesized voice. Standard sessions follow pre-built scripts.

3. Eligibility

You must be at least 16 years old to use Superchill. If you are below the age of majority in your country of residence, you confirm that a parent or guardian has reviewed these Terms with you.

4. Apple App Store EULA

Because the App is distributed through Apple's App Store, the Apple Standard EULA also applies to your use of it. In case of conflict between these Terms and the Apple EULA, the Apple EULA prevails to the extent of the conflict. Apple is not a party to these Terms and is not responsible for the App.

5. Subscriptions and billing

Some features of Superchill require a paid subscription, billed through your Apple ID.

• Pricing and the features included with each plan are shown inside the App before purchase.
• Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the period ends. Manage or cancel subscriptions any time in iOS Settings → [your name] → Subscriptions.
• Refunds are handled by Apple in line with their policy. We do not process payments and cannot refund directly.
• If you are a consumer resident in the EU you have a 14-day right of withdrawal under § 355 BGB. By starting to use a paid session you expressly request that performance of the service begin within the withdrawal period and acknowledge that, once the session has been fully performed, the right of withdrawal lapses (§ 356(4) BGB). The general right of withdrawal for digital content remains otherwise unaffected.

6. Acceptable use

You agree not to:

• Reverse-engineer, decompile or attempt to extract the source code of the App, except as permitted by mandatory law (§ 69d, § 69e UrhG).
• Use the App or our backend in a way that interferes with its operation or attempts to circumvent rate limits or other technical protections.
• Resell, sub-license or commercially redistribute access to the App or the content it generates.
• Use the App for any unlawful purpose.

7. Health disclaimer

Superchill is a wellness product, not a medical device. The content the App produces is for relaxation and self-care; it is not medical advice, diagnosis or treatment. If you have a medical or psychological condition — including but not limited to anxiety disorders, depression, sleep disorders, seizure disorders or chronic pain — please consult a qualified professional before using Superchill or any other relaxation app, and do not rely on the App in place of medical treatment.

Do not use the App while driving, operating machinery or doing anything else that requires your full attention.

8. AI-generated content

Personalized sessions are produced by a generative AI model. While we work hard to ensure the content is calming, accurate and on-brand, generative models can occasionally produce unexpected, repetitive or inaccurate output. By using the personalized mode you acknowledge this and agree to treat the output as best-effort guided audio, not professional advice. If you receive content that you consider unsafe or inappropriate, please report it to [email protected].

9. Intellectual property

The App, the Site, the brand "Superchill", the panda logo, the curated scripts, the visual design and all related materials are owned by the provider and are protected by German and international copyright, trademark and other laws. We grant you a limited, non-transferable, non-exclusive licence to use the App on devices you own or control for personal, non-commercial purposes.

10. Liability

The provider's liability is governed by German statutory law. We are fully liable for damages caused by intent or gross negligence and for damages resulting from injury to life, body or health, as well as under the German Product Liability Act (Produkthaftungsgesetz). For damages caused by slight negligence we are only liable in cases of breach of an essential contractual obligation (Kardinalpflicht), and limited to the foreseeable, contract-typical damage. All other liability for slight negligence is excluded.

Nothing in these Terms limits or excludes any rights you have under mandatory consumer protection law in your country of residence.

11. Changes to the App or the Terms

We may update the App, including its features, and may update these Terms when reasonably necessary — for instance to reflect changes in law, in third-party services we rely on, or in the App itself. Material changes will be announced inside the App or on the Site. Continued use of the App after the change takes effect constitutes acceptance.

12. Termination

You may stop using Superchill at any time by deleting the App. We may suspend or terminate access if you materially breach these Terms or use the App in a way that creates risk for the service or other users. Statutory rights of termination remain unaffected.

13. Governing law and jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer with your habitual residence in the EU, this choice of law does not deprive you of the protection of mandatory consumer law of your country of residence.

The non-exclusive place of jurisdiction for disputes is the registered seat of the provider, to the extent permitted by law. Consumers retain the right to sue in their place of residence under Art. 18(1) of the Brussels I-bis Regulation (EU) 1215/2012.

The European Commission provides a platform for online dispute resolution under Art. 14(1) ODR-VO, accessible at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

14. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions remain in effect. The invalid provision is replaced by a valid one that comes closest to the economic purpose of the original.

15. Contact

Questions about these Terms: [email protected]